1. Data Controller 

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This Privacy Policy describes how by mataz collects, uses, and protects the personal data of website users. 
The data controller is: 
by mataz
51 avenue des Jockeys, 92380 Garches
Email: contact@bymataz.com 

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2. Personal Data Collected

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In connection with the use of the website and orders placed, the following personal data may be collected: 

• first and last name 

• mailing address 

• email address 

• phone number 

• information regarding orders and delivery 

• purchase history 

• browsing data (IP address, browser type, pages viewed) 

Payment method data is not stored by by mataz and is processed directly by the secure payment provider. 

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3. Purpose of data collection 

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The personal data collected is used to: 

• process and manage orders 

• ensure product delivery 

• manage customer relations and after-sales service 

• improve the user experience on the website 

• send marketing information or newsletters (only if the user has consented) 

• prevent fraud and secure transactions 

 

4. Recipients of the Data 

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Personal data may be shared with service providers involved in the provision of services: 

• payment service providers (WIX - Stripe) 

• shipping carriers responsible for delivery 

• technical service providers (web hosting, website maintenance) 

• audience analytics tools 

These service providers have access to the data only to the extent necessary to perform their duties. 
Personal data is never sold or transferred to third parties for commercial purposes. 

 

5. Data Retention Period 

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Personal data is retained only for as long as necessary for the purposes for which it was collected. 

For example: 

• customer account data: for the duration of the account’s activity 

• billing data: up to 10 years (legal requirement) 

• marketing data: 3 years after the last contact with the user 

 

6. Data Security 

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by Mataz implements all appropriate technical and organizational measures to ensure the security and confidentiality of personal data and to prevent any unauthorized access, loss, or alteration of data. 
Payments are secured via the payment provider’s servers. 

 

7. User Rights 

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In accordance with the General Data Protection Regulation (GDPR), users have the following rights: 

• the right of access to data 

• the right to rectification 

• the right to erasure 

• the right to object to processing 

• the right to restrict processing 

• the right to data portability 

These rights may be exercised at any time by contacting: 

contact@bymataz.com 

The user may also file a complaint with the French supervisory authority: Commission nationale de l'informatique et des libertés. 

 

8. Cookies 

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When browsing the website, cookies may be stored on the user’s device to improve the browsing experience and measure website traffic. 
The user may accept or decline all or some cookies via the cookie management banner displayed upon their first visit to the website. 
For more information, the user may consult the cookie policy available on the website.